COVID-19 Safety Precautions
Africa is ready when you are!
Proactive & Preventative Measures
Hand washing and sanitizing stations will be positioned strategically throughout lodges and camps for guest and staff use. Masks and appropriate protective gear will be worn by lodge staff per guest request. Heightened sanitizing protocol will be in place within rooms and guest areas for an added layer of protection.
Temperature checks and health screenings will be available for international and domestic traveling guests. In some cases, stations where guests can periodically monitor their own temperature will be implemented. Staff will be fully trained and educated on the latest health protocols by leading authorities.
Social Distancing will be encouraged throughout common areas of lodges and hotels, while dining, and while participating in safari activities. Lodges will provide ample space and seating for all guests to accommodate the required physical distancing protocols in place.
Vehicles will be sanitized thoroughly prior to every game drive. The number of passengers will be limited on shared vehicles, unless a larger group is traveling together. Exclusive-use vehicles are also available per request at additional cost. Thankfully, game drives are already considered ‘safe’, as they are held outdoors in the open air.
A variety of dining areas will be available for guests to ensure that correct physical distancing measures are observed. Private in-room dining, bush dining venues, terraces, gardens and other outdoor areas may be offered to guests for meals. Kitchen staff will wear appropriate protective items while preparing meals.
Providing guests with an enjoyable experience is a top priority, along with keeping travelers safe and healthy throughout their journey. If all guests adhere to recommended hygiene practices prior to and during their time in Africa, together we can help keep each other healthy during this time.
NEW! Flexible Booking Terms
New Bookings (updated August 1, 2020*):
- Revised refundable cancellation terms are in place for bookings cancelling for reasons related to COVID-19.
- Guests may be entitled to a refund of up to 100% when cancelling under these terms.
- In some cases, guests may cancel up to 48 hours prior to arrival.
- 2020 rates will be honored into 2021 for new bookings.
*All of the above terms are valid for select properties and countries, which will be discussed in detail with clients prior to confirmation of booking. The global situation with COVID-19 is constantly changing and we will continue to keep information updated as quickly as possible.
Plan a Trip
Reach out and let’s start talking. We’ll listen and begin to tailor an experiential, private, luxury vacation based on exactly how you want to experience Africa. From adventure to relaxation—and everything in between—let us handle every detail of your unforgettable journey.